TENANCY ADVICE

TENANTS’ UNION OF QUEENSLAND

The Tenants' Union operates a state wide telephone advice service, which provides tenants with tenancy information, advice and advocacy assistance.

The telephone advice service operates between 9am and 4pm Monday to Friday.

If you are in Brisbane, call 07 3257 1108.
If you are outside Brisbane, call 1800 177 761.

TENANCY ADVICE AND ADVOCACY SERVICES (TAAS)

TAAS provides free tenancy advice to people who are renting or living in a boarding house. TAAS provides important information about people’s rights and responsibilities as a tenant, and they can also assist people to advocate about tenancy issues.

If you need advice about your tenancy, you can speak to someone at TAAS over the phone or you can make an appointment.

BRISBANE REGION

Inner Southern Suburbs
3844 9814
Hours: Mon to Fri: 8am – 12noon.

Outer Southern Suburbs
3277 7583
Hours: Mon to Thur: 9am – 1pm and Fri 9am – 4pm.

Inner Northern Suburbs
3358 3951
Hours: Mon to Fri: 9am – 1pm.

Outer Northern Suburbs
3262 9555
Hours: Mon to Fri: 9am – 3pm.

Outer Northern Suburbs - Stafford Office
3857 8686
Hours: Mon to Fri: 9am – 2.30pm.

Brisbane North
1800 80 9700
Hours: Mon to Fri: 9am -3pm.

Wynnum/Manly/Redlands
3893 0016
Hours: Mon – Thurs 9am – 2pm.

REGIONAL QUEENSLAND

Albert/Logan/Beaudesert
3208 8736
Hours: Mon to Fri: 9am -1pm.

Gold Coast North
5591 1102
Hours: Mon to Fri: 9am – 12noon and 2pm – 4pm. Not available Wednesdays.

Gold Coast South
5598 3230
Hours: Mon to Fri: 9am – 12noon and 2pm – 4pm. Not available Wednesdays.

Ipswich and district
3281 5409
Hours: Mon to Fri: 9am – 2.30pm.

Sunshine Coast
5476 0555
Hours: Mon & Fri: 8.30am – 12noon and 1pm – 4pm. Wednesday by appointment.

Gympie and South Burnett
5482 7623
Hours: Mon, Tues, Thur & Fri: 9am – 2pm.

Fraser Coast
4124 1523
Hours: Mon to Fri: 9am – 1pm.

Bundaberg and district
4153 2957
Hours: Mon to Fri: 9am – 1pm.

Gladstone and district
4976 6360
Hours: Mon, Tue, Wed & Thur: 8.45am – 1pm and 2pm – 4pm. Fri: 8.45am – 1pm.

Rockhampton and district
4922 7411
Hours: Mon to Fri: 8.30am - 12.30pm.

Toowoomba
4616 9707
Hours: Mon, Tue, Thur & Fri: 8.30am – 1pm and Wed: 8.30am -10.30am.

Roma and District
4622 3644 or 1800 620663
Hours: Mon to Fri: 9am – 1pm.

Mackay
4957 6334
Hours: Mon to Fri: 8:30am - 12:30pm & by appointment.

Whitsunday Region
4946 6449
Hours: Mon & Fri: 8.30am – 1pm.

Townsville and regional
4772 5617 OR 1800 772561
Hours: Mon, Tue, Wed & Fri: 9am – 12noon and 1pm – 4pm.

Bowen
4786 3735
Hours: Mon to Fri: 9am – 12noon.

Cairns and district
4031 6733
Hours: Mon, Wed, Fri: 10am – 1pm & 2pm – 4pm; Tue & Thur: 9.30am – 1pm.

Atherton Tablelands
4091 3128
Hours: Mon to Thur: 9.30am - 12.30pm.

Mt Isa/North West Region
4743 9659 or 1800 671202
Hours: Mon to Fri: 8am -4pm.