QYHC is a state-wide coalition of organisations & individuals advocating for and with disadvantaged, marginalised, and homeless young people and supporting the services that work with them.
Consumer Rights Statement
- Consumers of the Queensland Youth Housing Coalition have a right to expect quality service delivery and the opportunity to provide feedback, whether it is a compliment or constructive criticism.
- Consumers of the Queensland Youth Housing Coalition are encouraged (and not deterred) to make a compliant should they feel the need to and this will be managed by the service in a timely and effective manner.
- This statement sets out the rights of consumers of QYHC services and QYHC’s commitment to support those rights, including making available to consumers an effective complaints handling system.